The Delhi Police have dismantled an illegal international call centre located in Pitampura, which was involved in a tech-support scam that defrauded victims in the United States of approximately Rs 100 crore. On Thursday, officials announced the arrest of 11 individuals connected to this operation. The scam reportedly targeted unsuspecting individuals, exploiting their trust to extract significant sums of money.
Police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, eight routers and an SUV from the premises.
Its members allegedly installed malware on victims’ computers remotely, triggering pop-ups directing them to a toll-free number for technical assistance. The victims were then allegedly induced to install a software which allows the fraudsters remote access to their computers. Police seized Rs 41 lakh in cash, 29 laptops, 25 mobile phones, eight routers and an SUV from the premises. A case was registered on September 22 under relevant sections of the Bharatiya Nyaya Sanhita and the Information Technology Act at the Special Cell police station, New Delhi.
The syndicate targeted victims in the US through a sophisticated tech-support fraud, according to police. They were subsequently told that their bank accounts were also at risk and were transferred to another accused posing as a bank official, police said. The gift card details were allegedly shared in online groups with key members of the syndicate and later redeemed or encashed elsewhere, police said. The accused allegedly used fake names such as Williams, Rayan, Sofi, Genny and Alex while communicating with the victims, police said.
