An investigation into unauthorised transactions worth nearly ₹ 17 crore at Punjab National Bank ( PNB ) has revealed that an employee from Greater Noida , along with her friend, allegedly planned an organised operation to siphon money from account holders using the Core Banking System (CBS) IDs of six bank officials.
A CBS user ID is a unique identifier assigned to bank staff, administrators, or authorised operators to log into the bank’s central software platform. She had neither authorised nor consented to these transactions. When officials examined her friend’s account, they found that the suspect woman had opened it. All the money was transferred directly to her friend’s account and then to six other accounts associated with him. The bank found that the CBS IDs of the senior branch manager, senior customer service associate, two customer service associates, an RM-Scale I, and another officer were used to carry out the unauthorised transactions.
An account holder named Sangita, who maintained a savings account at the bank, discovered three unknown transactions dated September 16, 2026, when she updated her passbook, according to the FIR.
“When she approached the bank, the suspected woman convinced her of the genuineness of the transactions,” the FIR reads.
